Trust & Professionalism

Use Your Own Domain — yourbrand.com Instead of a Subdomain

Connect a domain you own to your sellX store so buyers see yourbrand.com in the address bar. A short guide to adding the DNS records and verifying your domain.

·6 min read

Why Your Domain Matters

Every sellX store comes with a free address like yourstore.sell1x.com — and that works perfectly. But when you're building a brand, a domain you own says something different:

  • yourbrand.com looks like an established business, not a page on someone else's platform.
  • Buyers remember it, type it, and trust it.
  • Your ads, packaging, and cards all point to your name.

If you already own a domain (or buy one for a few dollars a year), you can put your store on it in minutes.

Custom domains are available on the Growth plan and above.


Before You Start

You need a domain you control — bought from a registrar like Namecheap, GoDaddy, or Cloudflare. You'll add two small DNS records there. If you don't have a domain yet, buy the apex (the plain yourbrand.com, no www) first.


Step-by-Step Setup

1. Open Domain settings

From the dashboard, open Settings, then click the Domain tab.

sellX Settings — Custom domain
sellX Settings — Custom domain

2. Enter your domain

In Your domain, type the apex form — no www, no https://, no path. Just yourbrand.com. Click Connect domain.

3. Add the DNS records

sellX now shows you two records to add at your registrar:

  • A TXT record — proves you own the domain. Host looks like _sellx.yourbrand.com, with a value sellX gives you (sellx-verify=...).
  • A CNAME record — points your domain at sellX's hosting (cname.sell1x.app).

Copy each value with the copy button, log into your registrar's DNS settings, and add both records exactly as shown.

4. Verify

Back in sellX, click Verify now. DNS changes can take a few minutes to spread — if it says "no record found yet," wait a moment and try again. Once verified, sellX issues an SSL certificate (the padlock) and your domain goes live.


What Happens Next

When the domain is verified and live, buyers reaching yourbrand.com land on your store, with HTTPS and your brand in the address bar. Every link you share — product pages, tracking links — now carries your name.

Your free *.sell1x.com address keeps working too. If you ever disconnect the custom domain, buyers simply fall back to it.

Tips

  • Use the apex, not www. Enter yourbrand.com, not www.yourbrand.com — sellX handles the canonical form.
  • Give DNS a few minutes. Verification failing on the first try is normal; DNS propagation isn't instant.
  • Double-check the value. A "value doesn't match" error almost always means a copy-paste slip in the TXT record — re-copy it.
  • Keep your plan active. Custom domains need Growth or above; if you downgrade, you get a grace window before the domain stops routing.

The Bottom Line

A custom domain is the cheapest upgrade to how serious your store looks. Two DNS records, one click to verify, and your brand lives at its own address.

Start on sellX and connect your domain ←

Read next: How to make your store look professional and win customer trust

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Connect a Custom Domain to Your Store | sellX